Sometimes, it can feel like Dispute Resolution professionals are working in a vacuum. Ours is a relatively new and unexplored field, as much art as science. Little or no research targeting our practice is out there to find, leaving each neutral to search for best practices.
One of the best ways to do this is to mine related fields: law, social work, counseling, education, and more have a rich history of data and experience that we can use to improve our practices. In this training, we use this data to look at the environment in which we practice.